Service

HETEK products are designed and built for a standardized service life of at least 10 years and longer. That’s why we don’t leave you alone after purchasing our products and offer you worldwide service. With maintenance, inspections, repairs, training, training courses, factory repairs and spare parts, we can help you keep your equipment in working order for up to 15 years after purchase.

Our products are subject to the statutory regulations for lifting equipment. These oblige the operator to have his lifting and leveling equipment inspected by a competent person at regular intervals in accordance with the Occupational Health and Safety Act and the Ordinance on Industrial Safety and Health. We recommend that you have this work carried out by us as the manufacturer.

Our service offers you:

• Statutory inspections in accordance with the new Ordinance on Industrial Safety and Health (BetrSichV 2015)
• DGUV regulation
• Preparation of risk assessments in accordance with BetrSichV 2015
• Operator training
• Training to qualify for the DGUV regulation 54 test on our products
• Maintenance and repairs on site
• Factory repairs of our hoists